this is not me

Last Monday, I posted a list of recommendations for small bloggers looking to monetize. The recommendations I made prompted a few questions regarding timelines and what kind of results to expect, and as I began to answer I realized that perhaps it would be better to just write a post on the topic. In July, it will be two years since I first launched ABDPBT, and though the blog has since grown into four different sections, I have learned quite a bit since then about what it means to approach blogging as a business. Though there are countless other people who have been doing this for far longer than I have been, I am one of only a handful of people who started blogging as a business endeavor from day one and who have worked at it full time since then. Below are some observations and advice based on those two unusual characteristics of my blogging experience.

  1. It takes almost two years really gain traction.

    People want to start blogging and hit it big yesterday. There is no one-size-fits-all answer for how long it take to hit it big, but look at it this way: Dooce View definition in a new window was blogging for five years before her husband quit his job, and Ree Drummond published her cookbook after about three years of full-time blogging. Those are the two meteoric success stories of the mommyblogging world, and they are hardly overnight success stories, so you shouldn’t expect to be any different. In fact, you should expect it to take longer, if anything.

    I think it is something like two years before anything tangible is likely to start happening.

    This doesn’t mean that magically after two years, you are huge or an “A-lister” or that everybody loves you and you’re being invited to speak at conferences, represented by Federated Media, and have a book deal. But if you are working very hard and consistently, beating down every doorstep and not taking no for an answer, over and over again, for two years, you will have gained some traction and have a readership in that time.

    At almost two years, there are many people who, maybe they don’t actually read my blog, but they at least know this blog exists by now, they are aware enough of its existence to be annoyed by its name. That’s with updates of not every section of this blog every day, but at least a few times per week, going to two or more conferences per year (even though these sometimes give me anxiety), keeping up with tons of other blogs (commenting when I can), returning emails (always), returning comments on my site (nearly always), returning @-replies and DMs on Twitter (very often), responding to PR solicitations (often), offering to help PR people when I think I can help them find people who fit their products better than I do (occasionally).

    I consider this my career and treat it that way, even when I don’t want to — like the past few weeks, when I’ve kind of wanted to escape it. I have faced it. And even then, success isn’t handed to you overnight. It takes a ton of work. I rarely think about how long it is going to take, perhaps that is because of my background. But people who think that bloggers who are fabulously successful like Heather Armstrong View definition in a new window and Ree Drummond are just lucky are sorely mistaken: it takes a ton of hard work and time to get where they are. You will probably have to work even harder.

  2. You have to bring something new to the table.

    It’s really easy on the outside to see a blogger who is successful and think, “I can do that.” Maybe you can. But they did it first. What are you going to do that is different? Because they’re already doing it. We don’t need another one of them. We don’t even need a better one of them, necessarily. We need a different something.

    The easiest thing to do is to just figure out whatever it is that makes you you and make that your thing. Like for me, maybe being a pain in the ass critic is not necessarily something that you would consider an asset, but look, nobody can do that like I can. So that’s my thing, and that’s what I built this site around, different aspects of that, and my life. And all of the parts of the site feed into that. Nobody else is doing it because, well, nobody else can do it — and would they want to? And there’s a purpose to it, and there’s a market for it, and it allows me to do what I do best, and I can go through the web and be me, even if I have to take heat for it sometimes, I never have to hide who I really am, or worry that somebody will figure out that the way I present myself doesn’t really match my personality.

    If I have one piece of advice to give a new blogger it is this: try to make you “online brand” match your real identity as much as possible — to the extent that you can control this. They don’t have to be the same thing, necessarily, but try to keep them from totally clashing. Discrepancies between the two can really cause problems down the line. This might not make sense to you now, but later on it will — you need to have a brand that allows you to be true to yourself, or else you won’t want to stick with it for as long as blogging takes to turn into a money making endeavor.

  3. Very few can make it on display ads alone.

    Very, very few bloggers can make a living solely on display ads. There are some who do: Dooce View definition in a new window, Pioneer Woman, MckMama, and some others (Nie Nie?) I believe. But even those ones are plagued by the problems we have seen with ad networks being able to meet their ad inventory demands in a down market. You have to have crazy traffic to do so: I’m going to estimate that the point at which it becomes a full time income (when using an ad network, that is) is somewhere over a million pageviews per month, though this would depend upon where you live. If you live in Los Angeles, it would probably be several million pageviews per month, but elsewhere in the country, perhaps only 750K would be enough. If you sell private ads on your own, you might be able to make a full time living before that point, and if you broker your own placement deals, you definitely could make it long before that. The point is: display ads, at present, are only an option for full time income for a small portion of bloggers with very high traffic levels. You might be one of those people some day, but you have to be in it for the long haul and you have to really put in your time and be willing to sacrifice to get there. It is not going to happen in a year. It might not happen in five years. It might not ever happen.

  4. There must be some kind of EVENT View definition in a new window (over which you have no control) that brings you to the next traffic level.

    This is the very cynical part of my analysis that is going to make everyone cringe, but when has this ever stopped me from doing anything in my life? If you look at the few people who have reached the very very high traffic levels, the ones who have a full time income from display ads, they all have some kind of EVENT View definition in a new window that got them there with one very notable exception. That EVENT View definition in a new window includes a firing for writing about a job on the internet that was covered extensively in mainstream media (Dooce View definition in a new window), the heartwrenching struggle with sickness of child (MckMama), a horrific near-death accident that was covered by mainstream media and subsequent triumph of the human spirit recovery that was covered by Oprah (Nie Nie). The exception to this is Ree Drummond, who I think bypassed these through masterful use of marketing to get the word out about her site, and kept people around because the content was good and everything spread through word of mouth until mainstream media finally caught on within the past year. My point is not to lessen the merit of these bloggers but rather to call attention to the importance of these EVENTs in bringing up their traffic to income-generating levels. Without those EVENTs — over which a blogger cannot have any control — the blogger’s traffic might not ever have reached the traffic at which it currently resides. (And yes, I know I will be attacked as “heartless” for saying this.)

  5. You must be an entrepreneur first, writer second. At some point in the history of the blogosphere, it might have been the case that you could end up finding yourself at the helm of a very profitable blog without a plan, but this is not the case anymore. Do I consider myself to be a writer? Yes. I always have been. When I was a child, I wanted to be a writer. But if you want to turn a blog into a money-making endeavor you need to think of yourself as an entrepreneur first and a writer second. Hopefully you have skills in both areas, and about eighteen other areas as well, because you are going to need them. Being a good writer is not enough. In fact, it’s not even necessarily required. There are tons of good writers, and not all successful bloggers are necessarily the best writers. If what is most important to you is to write, then just write. If you want to find a market for your writing, then blogging is a good way of doing that, but you will have to be willing put your artistic needs in the backseat on occasion to get stuff done. This does not mean it’s not important. It just means that there are many ways of being creative. The great thing about building a blog is that you never know which way you’re going to be able to express your creativity next.
That's right, it's all about me, as per usual.

That's right, it's all about me, as per usual.

If you were on Twitter on Thursday morning between about 10:00 and 12:00 PST, you might have caught a little showdown of sorts in the mommy blogosphere as it exists on Twitter. By the way, we like showdowns in the mommy blogosphere–perhaps you’ve gleaned as much in recent weeks. Now, this particular showdown came as a response to tweets made by everybody’s favorite mommy blogger, Dooce, that concerned her bad experience with a brand new Maytag View definition in a new window washer. This is a pretty standard use of Twitter, incidentally–to complain about products that are failing to meet expectations–since people tweet about anything and everything, it’s bound to come up at some point. And in and of itself, I don’t really think there is a problem with using Twitter as a means of getting the attention of customer service representatives–many companies have set up accounts specifically for this purpose–or simply to vent. If a product is crappy, then the company bears some responsibility in the public perception of it. And as a consumer, it is valuable information for me to have when a product doesn’t meet expectations, which is why I occasionally give bad reviews of products that did not work for me on my own commodity fetishism blog.

The thing is, Dooce View definition in a new window has, at last count, almost 1.2 million followers on Twitter. I have just over 400. Me complaining about DreamHost is pretty easy to ignore, but Dooce View definition in a new window tweeting repeatedly to NOT BUY MAYTAG View definition in a new window? Not so much. Companies know this, too, which is why other companies quickly came to offer new appliances to Dooce View definition in a new window:

Oddly enough, i didn't get this response after complaining about my Apple in-ear headphones. Huh.

Oddly enough, i didn't get this response after complaining about my Apple in-ear headphones. Huh.

Dooce View definition in a new window’s Changing Twitter Behavior

Now, before I get too far in my deconstruction of The Maytag View definition in a new window Incident, let me take a moment to point out that Dooce View definition in a new window’s Twitter behavior has changed considerably in the last month or so. Yes, I noticed this phenomenon myself, but no, I’m not a stalker, I’m just one of the nearly 1.2 million people who follow her on Twitter. And also I have kind of an acute knack for pattern recognition. So here’s the thing, up until about two weeks ago (or so), Dooce View definition in a new window has been notorious for not participating in @replies (or commenting on blogs, usually, or responding to email). If you’re not familiar with Twitter, then MOM I TOLD YOU TO QUIT READING MY BLOG. Just kidding, if you’re not really into Twitter, it might be time to join the 21st century, but also an @reply is where you basically just reply to someone by putting an “@” in front of their name. You don’t have to be following someone to get an @ reply, so for a big blogger like dooce View definition in a new window, who follows far few people than who follow her, this is important: she could potentially read a tweet from somebody who @-replied her, even if she doesn’t follow that person.

But anyway, up until one day recently, Dooce View definition in a new window has been what people have called a “broadcaster” on Twitter, viz., she’ll make one liners, maybe respond to her husband, or somebody very close to her, but for the most part her tweets are not part of a conversation as such. There are many people who do this. Still, it is kind of thought of as being snotty, particularly if you get @ replies regularly and ignore them. But something changed in Dooce View definition in a new window recently, maybe her heart grew three sizes after having her most recent child, Marlo, maybe the fact that the White House responded to her husband on Twitter made her realize, ‘Huh, maybe I could interact with my public, too,’ maybe there was a PR consult–look, I don’t know, I just know that now she makes @ replies sometimes, beginning with this one, which is to another quasi-celebrity, but maybe @replies are like gateway drugs, I don’t know. And that’s great, but it is also what enabled The Maytag View definition in a new window Incident to happen.

Come on. You know you LOL'd at this.

Come on. You know you LOL'd at this.

The Maytag View definition in a new window Incident

Like I said, Dooce View definition in a new window was having some problems with her brand new Maytag View definition in a new window washer. And so she tweeted about it, and everyone who follows her was therefore told, repeatedly, “DON’T BUY MAYTAG View definition in a new window.” Now most people, when they see this kind of thing, are just going to say, “Eh, maybe Dooce View definition in a new window got a bad washer, but it was a freak thing,” or “Maybe she doesn’t like her Maytag View definition in a new window, but I love mine,” right? Because that’s what reasonable people would do. But when you’re as big as Dooce View definition in a new window, your following unfortunately starts to include people like this:

It’s just the fact of a numbers game like this: with 1.2 million followers on Twitter, you’re going to have some dumbass nutbag misogynists in the group, and some blind followers. It’s kind of unavoidable. So while me complaining about DreamHost to my 400 followers might influence them, maybe, in some way, to think before signing up with DreamHost as a web hosting company, my readers are all pretty reasonable people who can weigh the pros and cons of a service critically without my help. I don’t think we can safely say the same for people who say things like this, though:

According to Dooce View definition in a new window, her tweets about Maytag View definition in a new window were only made after trying (and failing) repeatedly to get customer service from Maytag View definition in a new window on the phone. And since she has a newborn at home and another child, I’m sure that this has created a substantial mess at the Armstrong household. So I don’t blame her for being frustrated, frankly. I did a similar thing with my DreamHost experience a month ago. But as was first pointed out by @Sundry, another pretty well-known mommy blogger, Dooce View definition in a new window’s tweets mean a little bit more than other people’s tweets:

Linda later followed up on her blog with a post about the whole conversation And, she makes very good points: mobilizing that many people against a company, particularly when your audience is big enough to be 1) impossible to control and 2) to possibly be able to vouch for the sanity and/or reasonableness of its members, is something to be taken seriously. Because now you’ve got people jumping into the fray willy-nilly, some of them (individuals and brands alike) just hoping to catch Dooce View definition in a new window’s attention, and maybe shine a little bit of that limelight on themselves. When what probably happened was that the Armstrongs just got a defective washer, and yes, it sucks, but big deal, shit happens. And they should complain, because companies should be concerned with keeping their customers happy. And to be honest, I’m kind of predisposed to being on the Armstrong’s side, because I don’t like the kowtowing to corporate America that I’ve been seeing lately in the mommy blogosphere (more on this later), but then I see this mass of blowhardry and I have to rethink everything I’ve been thinking up to this point:

This is from Jon Armstrong's (@blurb) twitter feed. I would have put the actual link up, but he's since protected his tweets. Hmmm.

This is from Jon Armstrong's (@blurb) twitter feed. I would have put the actual link up, but he's since protected his tweets. Hmmm.

Because? OK. Enough with the bleeding-heart Si! Se Puede! bullshit, Dooce View definition in a new window getting her washer fixed in like 8 seconds after complaining on the internet is like Oprah getting a new pair of defective Manolos after wearing them on TV. Or something. Because, like I said, I did not get anything like that kind of response to my own piss-poor consumer experience that I tweeted about for well over a week on Twitter. In fact, I wasn’t even acknowledged by the customer service team at DreamHost. Now this might be because it’s a different company, or it might be the fact that, oh yeah–I’M NOT DOOCE View definition in a new window.

She makes a good point, you have to admit.

She makes a good point, you have to admit.

So then, to make things even weirder, Dooce View definition in a new window responds to accusations of bullying, first on Twitter, and then by writing this post, in which she apologizes for the last big hullabaloo on the interwebs in which she was involved, which happened about a year ago, after Jenny The Bloggess referred (jokingly) to her as a mythical hobbit in her blog. [That whole thing was a misunderstanding and should never have turned into a big deal, but because of Dooce View definition in a new window's reaction and her celebrity everything got very strange very fast. You can read various recaps on the interwebs View definition in a new window, I'm not going to waste time on rehashing that whole thing here.] The important point is: now, one year later, in the face of other criticism, from other quarters, Dooce View definition in a new window is finally doing what she probably should have done a year ago, which is just to say,”Dude, I didn’t know what to say, so I said something snotty. Mea culpa.” So good. I’m glad that happened, but I’m not sure why it took a year or–more importantly–why she has to do it now, to kind of stick it to the other people involved in the fray this morning? Is it because it’s been a year since the last incident? And now she has perspective? Or, is it because Jenny The Bloggess View definition in a new window has real talent and is beloved by her audience, and this fact has become apparent to everyone, even Dooce View definition in a new window, over the past year? Is it because it’s becoming increasingly clear that The Bloggess View definition in a new window isn’t just some random follower anymore, while she still has the luxury of treating the people who criticized her actions this morning as such? I don’t know. But I’ll tell you these recent developments: Dooce View definition in a new window is following both The Bloggess View definition in a new window and Mom101 now. As of today. But Sundry? Still out of luck.

Is this one of those awkward, passing-of-the-torch moments? I'm not sure.

Is this one of those awkward, passing-of-the-torch moments? I'm not sure.

I don’t envy Dooce View definition in a new window in many ways. Well, in many ways I do envy her–the fact that she was on Oprah–HELLO?!–and the fact that she always looks so pretty, and her incredible eye for design–I envy her on those points. But I don’t envy being under the level of scrutiny she is. That would be hard, I suspect. And so when she is criticized for doing what many people have done before (complain about shoddy service), it seems unfair. But then again, do other, real world celebrities go on Twitter and bitch about brands? Or do they go on David Letterman and bitch about brands? I don’t think so. I think that is part of being a celebrity, no? That you cannot do stuff like that, without suffering consequences? Maybe Dooce View definition in a new window did not set out to be a celebrity, but she is one now, and so that’s the way it goes, I think.

And then on the flip side, why are we always so excited about jumping to the defense of companies? Why is there this impulse lately, first with the #nikonhatesbabies View definition in a new window backlash, and now this–to defend well-established institutions of capitalism? Don’t you think Maytag View definition in a new window can stand on its own? Don’t you think Nikon can defend itself? And it’s often people who have well-documented relationships with PR companies who are jumping in and saying, “Hey, let’s not bash the big conglomerate, people.” Why? Why cannot we bash them? Or more importantly, why are we so quick to defend them? The impulse to want people to react sanely to thse kinds of things is understandable, but of late the imploring to “not jump to conclusions” is seeming a little bit convenient for me–like people are worried that maybe the PR companies won’t want to play in our sandbox anymore, if we don’t put badges View definition in a new window up on our blog or if we don’t promise to say nice things after they throw us a party. And as much as I’d like to work with brands, I feel like we need to ask at what price? At what price do we do this?

Here, Dooce reveals that she'll be able to make good on @MommyMelee's suggestion that she try to get Maytag to donate some washers to charity.

So I guess what I’m saying is, internet, what is your take on this latest dust-up, from a future-of-the-blogosphere-and-branding standpoint? Was Dooce View definition in a new window out of line? Or were the people who criticized her out of line? Because I cannot really decide who to side with here. And though I’m glad that some good might be coming out of this after all, I’m wondering what the best way to deal with these issue in the future is going to be.

UPDATE: In the extremely unlikely event View definition in a new window that you’re reading this before you read Dooce View definition in a new window, you can now read Dooce View definition in a new window’s full story of the Maytag Incident here. There are a lot of all-cap sentences, so be forewarned.